A seamless transition from academia to a thriving career at String Technology Limited, Dhaka, Bangladesh. Joined as an Executive for the Technical Support team, I brought a fresh perspective and determination, marking the commencement of my professional journey one day before completing my engineering studies.
About the Company:
Established in 2015, String Technology Limited is a rapidly growing System Integrator renowned for providing cutting-edge Telecom and ICT solutions. Our primary focus is delivering comprehensive end-to-end business solutions, blending innovation and digital empowerment. With a team of seasoned professionals boasting an average of 15 years of experience in the IT and telecom industry, we bring technical and financial process expertise to the forefront. Customer centricity is the cornerstone of our operations, ensuring a dedicated and committed approach to our business responsibilities. Currently, our operational footprint spans Dhaka and Chittagong in Bangladesh, and our vision extends to India, Myanmar, Nepal, and Bhutan. As we expand, our mission remains steadfast: to be at the forefront of innovation, building lasting partnerships through a commitment to excellence, reliability, and customer satisfaction. String Technology Limited is not just a company; it’s a dynamic force shaping the future of Telecom and ICT.
Key Responsibilities and Achievements:
RF Planning – Distributed Antenna Systems (DAS) Planning:
- Spearheaded RF planning initiatives, focusing on the meticulous planning and implementation of Distributed Antenna Systems (DAS) for optimized network coverage.
- Collaborated with engineering teams to design and deploy DAS solutions tailored to project requirements, ensuring seamless integration with existing telecom infrastructure.
- Contributed significantly to enhancing network reliability and performance through strategic RF planning.
CAD Drawing:
- Utilized advanced CAD drawing skills to create detailed technical drawings.
- Supported engineering and design teams by producing accurate visual representations for various projects, facilitating effective communication within the technical team.
- Played a crucial role in translating conceptual designs into actionable visual documentation.
Telecom Drive Test:
- Executed comprehensive Telecom Drive Tests to assess and improve the performance of telecom networks.
- Analyzed drive test data to identify areas for optimization, collaborating closely with network engineering teams to implement improvements.
- Contributed to the enhancement of network quality and reliability through data-driven insights.
Network Management Systems:
- Managed and maintained Network Management Systems (NMS) to monitor and control the performance of the company’s networks.
- Implemented proactive measures to identify and address potential issues, ensuring overall network stability and efficiency.
- Collaborated with cross-functional teams to optimize NMS functionality for enhanced network performance.
Coordinating with Field Engineering Teams:
- Demonstrated strong coordination skills by fostering effective communication between technical support and field engineering teams.
- Acted as a liaison to streamline operations and ensure the seamless execution of projects, enhancing overall team collaboration.
Upskilling Achievements:
- Proactively upskilled in key areas including Network Management Systems (NMS), AutoCAD, iBwave, Radio Planning, and Microsoft Excel.
- Applied newly acquired skills to optimize network management processes, CAD drawing, RF planning, and data analysis.
- Demonstrated a commitment to continuous learning and adaptation to emerging technologies and industry standards.
Conclusion: During my tenure as an Executive in Technical Support at String Technology Ltd, I played a pivotal role in RF planning, DAS implementation, and network optimization. Additionally, I showcased a commitment to professional development by upskilling in key technologies, contributing to the efficiency and effectiveness of technical support operations.