About the Company:
Established in June 2015 by a group of visionary entrepreneurs, Sheba.xyz is a trailblazer in the service platform sector. Launched commercially in September 2015 within Dhaka city, it rapidly ascended to become the largest and most trusted platform in the country. Sheba.xyz’s dedication to innovation and excellence has garnered recognition, with prestigious awards including the GP Accelerator and Innovation Extreme, both locally and internationally. The company’s strategic partnership with Grameenphone, a leading telecom giant, further strengthens its market presence, with Grameenphone serving as a valuable shareholder. This collaboration not only underscores Sheba.xyz’s industry influence but also brings in valuable expertise and resources. As Sheba.xyz continues to expand its operations, it maintains a commitment to providing top-notch services and driving innovation. With a rich history of achievements and a strong foundation, Sheba.xyz is positioned for sustained growth and aims to solidify its position as a global leader in the service platform industry.
Key Responsibilities and Achievements:
Automated Reports & Dashboard Preparation:
- Automated the preparation of reports and dashboards, streamlining data presentation and enhancing accessibility for stakeholders.
- Implemented efficient reporting systems to provide timely and accurate insights to support decision-making.
Analysis and Extraction of Data from RDBMS using SQL-Based Tool, Metabase:
- Utilized SQL-based tools, specifically Metabase, for analysis and extraction of data from relational databases.
- Conducted data queries and retrieval, contributing to comprehensive data-driven insights.
Exploratory Data Analysis Using Excel, Tableau, and Python:
- Conducted exploratory data analysis using diverse tools such as Excel, Tableau, and Python.
- Extracted meaningful patterns and insights from complex datasets, facilitating informed decision-making.
Interactive Data Visualization using Tableau, Python, and Google Data Studio:
- Created interactive and visually compelling data visualizations using Tableau, Python, and Google Data Studio.
- Enhanced the accessibility and interpretability of data for both technical and non-technical stakeholders.
In-App Event Tracking & App-Based Product Performance Analysis:
- Conducted in-app event tracking and app-based product performance analysis using Google Firebase and Amplitude.
- Leveraged data insights to evaluate user engagement and enhance the overall performance of the mobile application.
Funnel and App Journey Analysis for UI/UX Evaluation:
- Conducted funnel and app journey analyses to evaluate the user interface (UI) and user experience (UX).
- Provided valuable insights to enhance the overall design and functionality of the app, improving user satisfaction.
Customer Lifecycle Management (CLM) Strategy Development:
- Developed Customer Lifecycle Management (CLM) strategies to optimize customer interactions and experiences.
- Piloted projects aimed at improving customer engagement, retention, and overall satisfaction.
Business KPI-Centric Strategic Planning & Process-flow Development:
- Contributed to business Key Performance Indicator (KPI)-centric strategic planning.
- Developed and piloted process flows to align with strategic objectives, improving overall operational efficiency.
Upskilling Achievements:
- Proactively upskilled in Python, SQL, Tableau, SaaS Product Analysis, Customer Lifecycle Management, Amplitude, Google Firebase, and UX Analysis.
- Applied newly acquired skills to enhance data analysis capabilities, product performance evaluation, and strategic planning.
Conclusion: During my tenure as a Data Analyst at Sheba.xyz, I played a crucial role in automating reporting processes, conducting comprehensive data analysis, and contributing to the strategic development of CLM and business processes. Additionally, my commitment to upskilling in key technologies enriched my ability to provide valuable insights and drive data-driven decision-making.